I’m having trouble submitting a return request — can you help?Updated 4 months ago

Return requests must be submitted within 15 days of your order’s delivery date through our [Returns Center].

Important: Final Sale Items

Items marked as Final Sale are not eligible for return, exchange, or store credit.

Because these items are non-returnable, you will not be able to access the Returns Center for Final Sale orders, and the portal will not generate a return label.

Final Sale designation is clearly indicated:

• On the product page

• In your cart prior to checkout

• And in your order confirmation

Trouble Accessing the Portal?

If your item is eligible for return and you are still experiencing issues accessing the Returns Center, please contact our Customer Experience Team at [email protected].

Be sure to include:

• Your order number

• A brief description of the issue

• Screenshots of any error messages (if possible)

Our team will be happy to assist you.