How do I return an online purchase?Updated 5 months ago

To initiate a return, please visit our [Returns Center] and complete the return form.

Once your request is approved, you’ll receive a prepaid shipping label along with step-by-step instructions to send your item back to us.

Important notes

• Final Sale items are not eligible for return.

• We do not offer exchanges for online purchases.

• Please ensure all tags are still attached and the item is in its original condition when returning.

• Returns must be initiated within the eligible return window indicated on your order confirmation or our Return Policy page.

If you believe your Final Sale item arrived damaged or defective, please contact our Customer Experience Team at [email protected] with clear photos and your order number so we can review your case.