I never received my order confirmation. Should I be worried?Updated 5 months ago

If you haven’t received your order confirmation email, don’t worry — this can sometimes happen.

1. Check your spam or junk folder in case it was filtered there.

2. If you still don’t see it, log in to your RUDSAK account to review your recent orders and confirm that your purchase went through.

3. If you checked out as a guest or are unable to locate your order, please contact our Customer Experience Team for assistance.

Our team will be happy to verify your order and ensure everything is in process.